Strategic design leader with 24+ years of experience building and directing multidisciplinary design teams in complex, regulated industries.
I combine deep human-centred design practice with strong business and commercial acumen, translating user insight into measurable outcomes, and embedding design thinking at the heart of digital transformation programmes.
As an Associate Director at Cognizant, I have scaled the Moments design practice from 10 to 100+ designers across UX, Service Design, Research, UI and Content Design, establishing frameworks, standards and Design Operations that deliver consistent, high-quality outcomes. I bring confidence in executive stakeholder engagement, workshop facilitation, and hands-on design leadership, with a proven track record of winning and retaining client relationships across public and private sectors. I have worked across, transport, financial services, agri-tech, healthcare, utilities, HMRC and NHS departments.
Brunel University Mentor
I have been a volunteer mentor for the Brunel WiBEC* Program for a number of years, helping to prepare post graduate students for work in the digital arena.
* (Women in Brunel Engineering and Computing)